If the brace feels too loose, unstable or uncomfortable, use this guide to help diagnose and fix the issue. If you have more questions, please call/text us at 574.855.8213 for live support or email us at help@taycobrace.com.
Product
According to a research study conducted by Ball State University, your TayCo Brace provides 96% of the stability of a walking boot for the ankle. However, a small amount of motion is expected when wearing the brace.
In the fixed position, the uprights should fit parallel to the lower leg. If they do not, refit while ensuring your knee is bent slightly more than a right angle as you put on the brace and tighten the straps.
If the straps are too short, please call or email us and we will send you longer straps.
Lack of Stability
If the brace does not feel stable, the biggest culprit will likely be the stirrup strap. If it's not flush with the bottom of your shoe when wearing the brace, it's not tight enough. With your shoe in the brace, start with tightening the stirrup strap one hole at a time until you can't go any further.
If the heel part of the brace moves up and down significantly or rubs against the ground, this may be a sign that the stirrup strap is not tight enough. It could also mean that the brace is not appropriately aligned at the heel where the sole meets the body of the shoe.
If adjusting the stirrup strap does not increase stability, retighten straps 1, 2, 3, 4 in sequence as tight as you can while maintaining comfort.
Discomfort
If you feel discomfort or pinching on the calf or shin, double-check you've centered the brace on your leg, framing equal parts calf and shin.
If you feel pressure on the bony prominence of your ankle, it's because the circular pads don't align with your ankle or your ankle deformity may be too great for an over-the-counter brace. This could also mean the brace is sitting too high or low, or you may also need a different size.
If the footplate is creating too much pressure or is uncomfortable as it extends towards the toes, please contact us.
If the metal ring on straps 3 and 4 is rubbing your leg, reposition the straps to make sure the metal ring aligns with the edge of the upright.